Terms & Conditions

Last updated: June 2026

These terms govern the relationship between First Cut Digital ("we", "us") and any client ("you") engaging our services.

Our services

We provide digital services including marketing, design, web and app development, project management, and consulting. The specific scope of work for each engagement is agreed in writing before work begins.

Proposals and agreements

A project begins when both parties have agreed on scope, timeline, and fees in writing. This may be via a signed proposal, statement of work, or email confirmation.

Payment

Payment terms are agreed on a per-project basis and outlined in your proposal. We reserve the right to pause work on overdue invoices. Late payments may incur interest at 8% above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts Act 1998.

Cancellation and termination

Either party may terminate a project by giving 14 days written notice. In the event of termination:

You will be invoiced for all work completed up to the termination date, calculated on a pro-rata or time-and-materials basis as appropriate.

Any third party costs already committed on your behalf (such as media spend, software licences, or contractor fees) remain payable in full.

We will provide all completed work and assets to you within 7 days of the final invoice being settled.

Where termination is due to a material breach by either party, the non-breaching party may terminate immediately without notice.

Intellectual property

Upon receipt of full payment, all deliverables created specifically for you become your property. Any pre-existing tools, frameworks, or assets we use remain ours. We retain the right to reference the project in our portfolio unless you request otherwise in writing.

Confidentiality

We treat all client information as confidential and will not share it with third parties without your consent. This obligation survives termination of the engagement.

Revisions and scope

Work outside the agreed scope will be quoted separately. We will always flag this before proceeding.

Limitation of liability

Our liability is limited to the value of the fees paid for the relevant project. We are not liable for indirect or consequential losses, including but not limited to loss of revenue, loss of data, or reputational damage.

Dispute resolution

In the event of a dispute, both parties agree to first attempt resolution in good faith through direct discussion. If a resolution cannot be reached within 30 days, either party may refer the matter to a mutually agreed mediator before pursuing legal action. Nothing in this clause prevents either party from seeking urgent injunctive relief from the courts.

Governing law

These terms are governed by the laws of England and Wales. Any disputes not resolved through the process above shall be subject to the exclusive jurisdiction of the courts of England and Wales.